Cross-cultural myths
January 26, 2007 — Via a piece on Seth Godin’s blog about cross-cultural communications, here’s something I didn’t know about one the […]
Marketing conundrum
December 20, 2006 — Over $100 million in new product has been damaged in transit between your factory and dealer network. The […]
A golden rule, broken
September 21, 2006 — A golden rule when working with the media is “never say anything near a journalist that you wouldn’t […]
The Pope’s Apology
September 18, 2006 — From a communications standpoint, the Vatican has seriously miscalculated with the Pope’s apology. Here’s why: 1. Saturday’s apology […]
There’s a word for it
September 12, 2006 — If you’ve ever opened a web page and seen gibberish where you were expecting text, here’s the word […]
A Writer’s Reference Shelf
August 30, 2006 — With the wealth of information (and misinformation) available on-line, a reliable library is essential. Here’s an “reference shelf” […]